Thursday, October 01, 2009
Best Practice Management and Academia
There is a major gap in the education provided by universities and colleges in regards to the integration and synergy between the Business and IT
There is a major gap in the education provided by frameworks and methodologies in regards to the integration and synergy between the Business and IT
Already some universities and colleges offer ITIL and project management courses as part of their IT (or IS or MIS) curriculum. However, this is not enough.
I am not the first person to think about this and I know there is a sub-committee within ITSMF to look into lTIL in academia. However, I don’t think they are comunicating about this enoiugh
In order to move best practices forward the business world should look at hiring people from universities and colleges with such courses as part of their diploma. The best practices should not be limited to ITIL but should include introductory and intermediate courses. The introductory and intermediate level courses should be similar to the ones for accounting, marketing, management, and so on. The frameworks and methodologies covered could include topics such as ITIL, COBIT, Project Management, Security Management, ISO, Six-Sigma, CMMI, and Risk Management.
The primary objectives should be to introduce the students to the framework or methodology and cover the relationship between the business and IT. The courses should be designed to help business people gain a better understanding of managing the relationship with IT. The target audience should be aimed at people in any business curriculum.
The same approach should be used for people pursuing an IT-based curriculum.
Actually it may make a significant difference if the students in an IT-based curriculum attended the same courses proposed above.
Business, Academia and Service Management professionals involved with best practice management should get together to discuss this further and make it a reality.
