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Pierre Bernard, Manager, Education Product Development

Pierre Bernard, with nearly a quarter of a century of IT experience, is dedicated to making IT Service Management easily understandable by everyone. Pierre holds not only numerous IT Service Management practitioner certifications but also the Management Certificate in ITIL as well as the V2–V3 Manager Bridge certification. Pierre has delivered all levels of ITIL certification from the Foundation (V1, V2 & V3) to the Manager Bridge.

Pierre is part of the international V3 qualification examination panel which is responsible for the creation of the V3 syllabi and exams. Pierre is a reviewer for many ITSM publications by Van Haren as well as co–authored the Release & Control and the Support & Restore books also by Van Haren.

The Guide

This blog is dedicated to making sense out of the ITIL V3 core books by providing simple examples that apply not only to IT situations but to non–IT situations as well. This guide not only provides simple yet detailed explanations but will link the various concepts so that people can have a better understanding of the big picture.

 

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Did You Know This About The EI?

I did some research recently for a series of white papers and articles on how much ITIL has traveled since its humble beginnings 20 years ago.

As of July 01, 2009 there are eight (8) ITIL Examining Institutes (EI). Each EI has accredited many training organizatons (ATOs). Here is a list of the EIs along with the number of unique ATOs for each. The ATOs include organizations offering both ITIL V2 and V3 courses. By the way, some organizations still offer some V1 courses, though often without certification.

Of course some new ATOs may have been accredited since, some may have gone out of business, and some may have been acquired by, or merged with, other organizations.

The EI are, in alphabetical order:

APMG-International:
- 37 single organizations
- representing 44 different offices/locations

BCS-ISEB:
- 63 single organizations
- representing 65 different offices/locations

CSME:
- 7 single organizations
- representing 7 different offices/locations

DANSK IT:
- 6 single organizations
- representing 6 different offices/locations

DF Certifiering AB:
- 8 single organizations
- representing 8 different offices/locations

EXIN:
- 270 single organizations
- representing 627 offices/locations

LCS:
- 59 single organizations
- representing 87 different offices/locations

TÜV SÜD Akademie:
- recognizes all of EXIN’s ATO

In total, there are 367 ATOs. They have a combined total of 844 offices/locations in 62 countries.

There are also 40 organizations called ATP, which are Accredited Training Partners. The organizations offer the course material created by another organization.

For those of you who are wondering, the official ITIL website provides a list of 307 ATO offering ITIL V3 certifications.

For more information on the EI and ATO, please visit the official ITIL website at:

ITIL Official website

More information can be found about each EI and a link to each EI’s website is provided as well.

Posted by Pierre Bernard on 07/30 at 03:35 PM

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