ITIL Version 3

Methodologies & Frameworks

Van Haren Publishing (http://www.wanhren.net) and itSMF International (http://www.itsmf.org) co-publish a book called Frameworks for IT Management. The book covers 26 frameworks and methodologies. (Frameworks for IT Management a Pocket Guide - Table 1, pages 33 & 34)

1. TQM - Total Quality Management
2. EFQM - the European Foundation for Quality Management
3. ISO 9000 - Quality management system
4. ISI/IEC 20000 - ITSM standard
5. TOFAF™ - The Open Group Architecture Framework
6. Tickit - Quality Management For IT
7. ISO/IES 19770- Software Asset Management
8. ISO/IEC 15504 - SPICE
9. ISO/IEC 27001 - Information Security Management Systems
10. CMMI - Capability Maturity Model Integration
11. Six Sigma
12. eSCM-SP v2 - eSourcing Capability For Service Providers, version 2
13. IT Balanced Scorecard - The Management System For Strategic Performance And Results
14. AS 801-2005 - Australian Standard For Corporate Governance For IT
15. COBIT - Control Objectives For Information & related Technology
16. M_o_R - Management of Risk
17. Generic Framework For Information Management
18. ITIL version 3
19. BiSL - The Business Information Services Library
20. ISPL - The Information Service Procurement Library
21. eTOM - The Enhanced Telecom Operations Map
22. ASL - The Application Services Library
23. MSP - Managing Successful Programme
24. PRINCE2 - Projects IN Controlled Environments
25. PMBoK - The Project Management Body Of Knowledge
26. IPMA Competence Baseline

The Service Design Book, section 3.6.3 Table 3.1 on page 37 lists 18 Enterprise Architecture frameworks. There is only one overlap with the list above - TOGAF.

1. ARIS- Architecture of Integrated Information Systems Framework
2. Bredemeyer - Bredemeyer Framework
3. BTEP - Business Transformation Enablement Programme Transformation Framework
4. C4ISR - Command, Control, Communications, Computers Intelligences Surveillance, and Reconnaissance
5. Catalyst - CSC Catalyst
6. CIMOSA - Computer Integrated Manufacturing Open Systems Architecture
7. Gartner - Enterprise Architecture Framework
8. EAP - Enterprise Architecture Planning
9. E2AF - Extended Enterprise Architecture Framework
10. FEA - FEA Reference Models
11. GERAM - Generalized Enterprise Reference Architecture and Methodology
12. IAF - Integrated Architecture Framework
13. Forrester - Pillars of EA
14. RM-ODP - Reference Model for Open Distributed Processing
15. TAFIM - Technical Architectural Framework Information Management
16. TEAF - Treasury Enterprise Architecture Framework
17. TOGAF - TOGAF Technical Reference Model
18. Zachman - Zachman Framework

In addition, there are others such as:

o P3M3 - Portfolio, Programme, and Project Management Maturity Model (OGC)
o P3O - Portfolio, Programme, and Project Offices (OGC)
o ValIT - Based on COBIT
o Risk lIT - Based on COBIT

Let us not forget that the International Standards Organization (ISO) has developed over 17,500 International Standards on a variety of subjects, and some 1,100 new ISO standards are published every year.

To the above lists, we have to add all of the industry specific standards and regulations affecting every single department in every organization. Here are some of them in alphabetical order:

o Accounting and finance
o Code of ethics for all trades and professions
o Communication and public relations
o Contracts
o Corporate citizenship
o Customs and custom duties
o Employee conduct
o Environmental law and practices
o Food and drugs
o Generally accepted accounting principles (GAAP)
o Human resources
o Human rights
o International law
o International trade (includes free trade agreements)
o Law practices
o Marketing & advertising
o Municipal, county, state, provincial, and federal laws and by-laws
o Transportation including that of dangerous materials
o Workers Unions
o Workplace safety

The list is far from complete and I apologize in advance if I forgot your framework, methodology or practice.

But where am I going with this? You can use the above as a reference tool and stop right here. However, this entry has another purpose; read on.

This blog entry is not about bashing any of the above. It is about providing the naysayers, the people who have nothing positive to say about anything more topics to complain.

None of the above topics is perfect. Moreover, none covers everything. It is a combination of all the above that make an organization successful.

I do not agree with everything and I am certainly not an expert in all of the above. It is ok to disagree; however, instead of saying that something is bad, missing, that it should be (or not be) this or that, why not try to be positive about it and propose constructive solutions.

Just a thought…

1. I had linked to this list on my blog as well, and got a comment that #14 in the list of frameworks should be AS 8015-2005

   Posted by Prashant Bhardwaj  on  11/25  at  11:54 AM
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