Pink Elephant Blog
AI Augmented ITSM
In this industry-exclusive e-book, written by Troy DuMoulin, VP of Research and Development at Pink Elephant, and Robin Hysick, Senior IT Management Consultant at Pink Elephant, they dive into how ITSM will evolve as AI augmentation becomes more prevalent. The goal is to identify tasks where AI can truly shine as well as areas where the human touch is still essential. The purpose of this paper is to help IT professionals understand how to work alongside AI and maximize their human potential to offer unparalleled value to their customers.
Check Out Our May Certification Course Schedule – Including integratedITSM™ Courses
integratedITSM™ – Take Your ITSM Knowledge to New Heights!
Pink’s portfolio of integratedITSM certification courses is generating a lot of excitement in the industry! Click here to learn more.
Pink25 Keynote Announcement – Diana Nyad, ‘Find a Way’
It wasn’t a goal for the faint-hearted. It took an epic feat of endurance and human will.
Imagine a grueling 53-hour, 111-mile continuous swim from Cuba to Key West, Florida, across jellyfish- and shark-infested ocean waters—without using a shark cage—and doing this at 64 years old.
Organizational Change Management Leadership and the 20/20 Change Model
Major change and transformations require effective leadership where managers and senior leaders inspire and motivate their teams to achieve higher performance by appealing to their values and sense of purpose to facilitate wide-scale organizational change.
integratedITSM™ – Everybody is Talking About, ‘The New Kid in Town!’
The ITSM community has been well-served for many decades. We know because Pink Elephant played the leading role on the world stage starting the IT service management revolution in the late ‘80s and, until last year, supported and contributed to the various versions of multiple frameworks.