Friday, January 18, 2008
Taking ITIL Beyond a Level of Control, Part 4
Gary and Brian take you through how to develop your management information framework in order to ensure your process is efficient and effective. This will allow you to make informed decisions on your processes. Remember, if you can’t measure it you can’t manage it!
Approximate Running Time: 20.0 minutes
Posted by Tim Ing on 01/18 at 05:00 PM
Management Skills • (0) Comments • (0) Trackbacks • Permalink
Management Skills • (0) Comments • (0) Trackbacks • Permalink
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