Pink Elephant
The IT Service Management Experts

Pink President's Blog



David Ratcliffe Photo

David Ratcliffe, President, Pink Elephant

If you're interested in what we're doing here at Pink Elephant, then feel free to post a comment - I'll do my best to respond as quickly as I can.


My Twitter Updates

    follow me on Twitter

    Other Sites

    Other Pink Blogs



    Recent Entries

    Wednesday, November 29, 2006

    Pink Elephant: The Start Through to the Early 90s

    I’ve not been involved in Pink Elephant from the start but I’ve talked to people who were, and the story goes something like this ....

    Sometime around 1980 at the University of Delft in the Netherlands, three students started a part-time business where they got themselves - and some friends - placed on evening and weekend work within the computer mainframe environments of some of the larger organizations in the area. Organizations like IBM and DOW Chemical, as well as various Dutch goverment departments. It worked well. By the time their studies were finished they had a nice little business going. Two of them decided to stick with it - Michiel Westerman and Willem Middelburg. Over the next few years they grew Pink Elephant tremendously, and by the time they decided to sell their business, in the early 90s, they were very profitable and employed well over 1000 staff. The new owner of Pink Elephant was the Roccade Group (RCC), a large outsourcing company based in the Netherlands.

    (0) Comments
    Posted by David Ratcliffe on 11/29 at 09:37 PM
    Pink History (1) TrackbacksPermalink

    Wednesday, November 22, 2006

    The Pink Elephant FAQ

    The most frequent question I’m asked is “how did you come up with that name?” It’s not always the first question that crops up, but usually after all the business discussion is out of the way I can almost count the seconds! ”....... so how did you come up with a name like Pink Elephant?....”.

    Well, stayed tuned and you’ll get to understand why the question is not so straightforward to answer .....

    (0) Comments
    Posted by David Ratcliffe on 11/22 at 09:35 PM
    Pink History (1) TrackbacksPermalink

    Friday, November 17, 2006

    ITIL v3 on the way!

    Many people have been working hard through this year to develop the new version of ITIL - version 3, to be published in April next year.

    With the number of people involved exceeding 100 (remember, there’s not just the primary authors, but also a whole bunch of people reviewing), a project of this scope needs strong management. Therefore the most important person has to be Sharon Taylor, Chief Architect. From what I hear from a couple of Pinkers deeply involved in this project (Gary Case & George Spalding, authors of the Continual Process Improvement book), Sharon is doing a great job. The target publication date is April next year and I have my fingers crossed for Sharon that she can get everyone working effectively to make this happen.

    It will be a great achievement for the project to come in on time and within budget - so good luck to the ITIL v3 development team!

    (0) Comments
    Posted by David Ratcliffe on 11/17 at 01:54 AM
    Books (0) TrackbacksPermalink
    Page 1 of 1 pages