Less Than 3 Weeks To Go ....

.... until the 13th Annual IT Service Management Conference. We've had a pretty steady stream of registrations over the past few weeks and it's looking like the number of attendees will be very close to last year's record attendance. In view of the current economic climate - where discretionary spending on...

Troy Is Right On The Money!

My buddy Troy DuMoulin has written an excellent piece this morning about how inefficient IT practices come under extra scrutiny when we're economically challenged. "You Can Only Afford Bad or No Processes When You Have Lots of Cash!" I'd say the reason for this is founded in that age-old habit...