I love using Twitter - but not exactly as was originally expected by the developers. The "What are you doing now?" question holds no interest for me. I give enough attention to my close family and friends than to start feeling interested in all the day-to-day drivel of some other...

We currently have approximately 550 people confirmed for the Conference - more than at the same time last year. At over 6 months out, and in the current economy, you have to admit this is great news! We've always been proud of the quality of the content and program we put together,...

You also have this Conference Blog to help you prepare and plan for being at the biggest ITSM event in the world in 2010! Of course, there's only so much we can discuss and learn through the Web - and so we still look forward to seeing you at the...