Extreme Leadership Lessons From Gregory Peck

Over the past few years I have written and talked a lot about leadership in IT service management. And it's often been helpful to refer to general leadership examples elsewhere in society to illustrate such critical factors as communication, goal setting, integrity, empowerment, etc. A few years ago I led...

Just Back From Pink13? Now What?

Whether you just got back from Las Vegas, or whether you participated vicariously thanks to social media - here's the key "now what?" question you should be challenging yourself with ..... The big message that kept coming across was "It's all about People". Tools and Processes and Strategy .... .... and Frameworks and...