Pink14: What You Already Know & Some Of What You May Not Know!
So the 18th Annual IT Service Management Conference is all in the past now - except for the "clean up" we have to do over the next few weeks. When I say "clean up" I'm not talking about any unexpected mess, just the detailed assessment of feedback from all the...
The ITSM Leadership MasterClass
Here are my materials from Today's session.
ITSM_Leadership_MasterClass.pdf
PR 54 - Its A Connected World - Internet Of Things
Becoming Nodes On The Network Of Connected Devices Welcome to the launch of Practitioner Radio 2.0! Chris and I have been doing this Podcast for over three years on subjects related to IT Governance and Management Practices. However, as the world of Information Technology becomes even more embedded in our daily...
Practitioner Radio 53 - Top Shows For 2013
Looking Back Gives Us Perspective On How To Move Forward As we move rapidly into a new year it is always interesting and instructive to look back at the year just finished. Doing so helps us to understand what were the top listened to shows and speculate about what that...