The “Science Of Metrics” Seminar With Cherwell, Bomgar & HDI
Here's a copy of the slides from my session:
The_5_ITSM_Projects_You_Should_Start_Doing_Tomorrow_Morning.pdf
Not much about metrics, but you had to be there!
PR 57 — The Power Of Simulations For Experiential Learning
Some Times You Have To See & Experience It To Believe & Understand
If you are like me I learn best by seeing and getting hands on with the subject matter or concepts I am in the process of learning. In fact according to learning style research technically inclined people often learn...
Will I See You At One Of These Events?
Over the next few weeks and months I'm going to be out and about speaking at various industry events. Here's the list so far:
May 28: Chicago, IL
May 30: Boston, MA
June 2: Atlanta, GA
June 4: Charlotte, NC and
June 5: Miami, FL
Where Cherwell are producing a seminar titled: "The Science Of...
What’s The Purpose of ITSM In Your Organization - part 2
I often wonder who reads this blog. Now I know!
I arrived here in San Francisco a couple of days ago and as is sometimes the case, I received a nice little "welcome pack" in my room (and Four Seasons' exclusive Iconoclast Cab is one of my favs!). See pic...