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David Ratcliffe, President, Pink Elephant

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    Monday, November 17, 2014

    Pink’s CEO Scores A Hat Trick!

    At Pink we already knew we had the best female business owner in Canada, now it’s official!

    Last Friday night in a glittering ceremony in New York City, Pink Elephant’s CEO, Fatima Cabral, walked away from the Stevie Awards with recognition in 3 different categories!

    Gold Stevie Award
    Female Entrepreneur of the Year in Canada

    Silver Stevie Award
    Woman of the Year - Business Services

    Bronze Stevie Award
    Female Entrepreneur of the Year - Business Services (11 to 2,500 Employees)

    Congratulations Fatima!

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    Posted by David Ratcliffe on 11/17 at 08:37 PM
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    Friday, November 14, 2014

    Good Luck At The Stevie Awards!

    Pink’s CEO, Fatima Cabral, is at the Stevie Awards in New York City tonight. She’s a finalist in the category “Female Entrepreneur of the Year: Business Services”.

    Good luck Fatima!

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    Posted by David Ratcliffe on 11/14 at 01:50 AM
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    Thursday, November 06, 2014

    I Got A Full Dance Card For PinkNORTH!

    Let me make this clear - you won’t be seeing me dancing, at PinkNORTH or anywhere else soon. Trust me - not what you want to see.

    Instead I will be busy, busy, busy with the following sessions:

    Is The Service Desk Dead? - A panel discussion seeking to clarify and predict where the Service Desk function is headed. With Tony Krasinski (Eerie Insurance), Ellen Daley (Acorio) and Zahra Rahemtulla (Enigma Consulting)

    Scary Movie: Part 6 - Another panel discussion, this time about the various disruptive technologies that make delivering and supporting corporate IT services such a challenge today. At Pink we introduced this topic way back at the Pink11 Conference with the introductory video “Are You Ready?” I’m joined on the panel by David Mainville (Navvia), Andrew Moses (Freshdesk) and Kevin Brown (Cogeco).

    The Dragon’s Den Of ITSM: Or, How To Justify An ITSM Improvement Project To Executive Management - One of the more popular sessions I’ve delivered at a few other industry events in the past couple of years. if you want to be well prepared to argue your case with your boss - I’ll tell you how to do that!

    Leading Change: Kotter’s 8 Step Model- One of the most enduring subjects we’ve presented at Pink events over the years. Since we invited Professor John P. Kotter to speak at our very first Executive Forum in Toronto this topic has been a mainstay in the raft of advice our Consultants give to ITSM practitioners the world over. If you’re expecting people to embrace your good ideas, better make sure you’ve double-checked your approach against Professor Kotter’s 8 steps!

    10 Key Actions To Implement When You Get Back To The Office - A fine wrap-up keynote session to mnake sure you leave this year’s Conference with some specific and practical tasks to get started on the very next day! In this quick-fire session I’ll be introducing some of our best local Pink talent: Graham Furnis, Barry Brown, Troy DuMoulin, Jennifer Wels, Graham Price & Matt Bowles.

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    Posted by David Ratcliffe on 11/06 at 05:12 PM
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    Monday, November 03, 2014

    Leadership Sessions At Pink15: Colin Powell’s Book

    I have 3 sessions in “The 3 ‘I’s of Leadership” track at Pink15.

    The first one is a profile of General Colin Powell’s book “It Worked For Me: In Life and Leadership”.

    I’m really looking forward to this session. It’s always great to discuss a book you loved, and with there being so many books on Leadership in the stores today (Amazon has an amazing 124,582 Leadership books listed!) - to find one that you cannot put down makes it really special.

    There’s tons of recommendations, experiences and stories I’ll be sharing from Gen Powell, so I hope to see you in the session!

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    Posted by David Ratcliffe on 11/03 at 09:56 AM
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