In case you weren't there, or in case you just don't recall, here are the remarks made by Pink Elephant CEO, Fatima Cabral to kick off the 19th Annual IT Service Management Conference & Exhibition in Las Vegas last week. (The stage is set like the Raiders of the Lost Ark...

We got up to some silly stunts at last week's Conference - but this was the one that will stick in my mind the most! George Spalding - what were you thinking?!

Here's a copy of the visuals I used in my session yesterday afternoon at Pink15: The_Top_5_Most_Valuable_Leadership_Characteristics_For_ITSM.pdf