Pink Elephant
The IT Service Management Experts

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David Ratcliffe, President, Pink Elephant

If you're interested in what we're doing here at Pink Elephant, then feel free to post a comment - I'll do my best to respond as quickly as I can.


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    Recent Entries

    Just Back From Pink13? Now What?

    Whether you just got back from Las Vegas, or whether you participated vicariously thanks to social media - here’s the key “now what?” question you should be challenging yourself with .....

    The big message that kept coming across was “It’s all about People”.

    Tools and Processes and Strategy ....

    .... and Frameworks and Business Goals and Metrics ....

    .... and Security and IT Governance and Social Media and Big Data ....

    ....  and Metrics and Innovation and BYOD and The Future and ... and ... and ....

    .... all need some of your attention and understanding. But managing relationships, understanding team culture, setting expectations, motivating, empowering, involving and informing each other - that’s what needs the most of your attention.

    So what are you going to do about that? What ideas and intentions do you have to work on the People aspects of ITSM?

    The “experts” told you this is the most important criterion - so what are you going to do about it? Specifically, what????

    At Pink we’d love you to sign up for Pink14 right now (heck, we’ll even pay for your hotel if you do!) but there’s 12 months between now and then.

    So what are you going to do with the knowledge you got from Pink13 earlier this week?

    Hopefully you set out for Pink13 with the intention to learn some new ideas, bring them back to work and apply them - right? (Oh I so hope that was why you went!)

    So I say again ....

    .... What are you going to do with the knowledge you got from Pink13 earlier this week?

    Please let us know we’re going to all this trouble for a good reason.

    Posted by .(JavaScript must be enabled to view this email address) on 02/22 at 05:26 PM






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