Raving Fan For PinkATLAS and Pinker Martin Erb!
Just received this comment from a good customer (withholding the name here because I haven’t yet asked for permission to attribute the quote!) about PinkATLAS - our online ITSM resource centre and Pinker Martin Erb.
Yes, we are pleased with the subscription. The information is helpful, but the real benefit is that Martin is very accessible and helpful. We love that we can submit a request to speak to a Pinker and we get a rapid response from Martin, and a meeting with Martin or another expert in a day or two (and helpful guidance too). None of the other SME organizations we use are so responsive. We have a lot going on in the catalog, governance / frameworks, and process integration spaces and Pink info has been very valuable. Martin was especially helpful in a call a couple of weeks ago on the frameworks topic, and Troy on catalogs a few weeks before that.
Nice job Martin!
Previous entry: Pink Events For Your Calendar