Pink President's Blog

Room For Another “Path” to ITIL Expert?

Currently, anyone who has done the ITIL V2 Service Manager can gain their ITIL Expert certification simply by doing the Manager’s Bridge. That means that (apart from any Foundation they might have) they will have to do:

- Week 1 of the V2 Service Manager program, plus an exam
- Week 2 of the V2 Service Manager program, plus an exam
- Week 3 of a V2-V3 Manager’s Bridge, plus an exam

This is being described by many, including me, as the “quickest, easiest and cheapest way to become an ITIL Expert”.

However, it’s generally accepted that this “path” will not be available forever, because either:

- At some point the demand will decrease and the ATOs simply drop it.
- APMG will “euthanize” it by withdrawing the Manager’s Bridge exams at some point.

So here’s an idea!

If it has been acceptable for candidates to achieve ITIL Expert through a series of 3 weeks worth of training and 3 exams – then why not “upgrade” the program and make it all V3? 3 weeks of pure ITIL V3 has to be better than 2 weeks of V2 plus 1 week of V3!

So once someone has done their V3 Foundation they would then have the option of signing-up for a “V3 Service Manager Program”:

- Week 1 of training, plus an exam
- Week 2 of training, plus an exam
- Week 3 of training, plus an exam

I haven’t put any thought into the syllabus for each week yet, but it MUST be doable if the 2-week V2 Service Manager plus 1-week V2-V3 Bridge works!

So, if you really NEED the ITIL Expert certification (for your resume, or whatever) then would this be appealing to you? Please let me know and I’ll pass the idea on to APMG.