Summary Of 35 Global Standards We Refer To In IT Service Management

I just received an email from good buddy Ivo van Haren (CEO of Van Haren Puiblishing). He's sent me a copy of one of VHP's latest publications "Global Standards & Publications". It contains an easy-to-read description of lots of the various frameworks, methodologies, standards & bodies of knowledge we use in ITSM. Stuff like Agile, Lean IT, CMMI, Scrum, TOGAF, BiSL, Six Sigma and many, many more. It's a free download so click on the link and catch up on what you've been meaning to find out about!

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