Pink President's Blog

Thoughts On The “New Edition” of ITIL: Update

A few days ago I posted on this subject.

Since then I’ve had confirmation that the review of the change log that was done by Pierre Bernard can indeed be made available to anyone. You can find it here, on Pierre’s blog.

It’s such a shame that many of the “issues” were not eliminated before the original publication of the books, but let’s not cry over spilled milk. What’s important is that things get put right. However the scope of the “Mandate for Change” is a bit too wide for my liking. I’d settle for a single (shorter & simpler?) project of just fixing the errors & inconsistencies.