Monday, March 21, 2005
Pink Elephant Becomes First Globally Accredited Provider Of New Course
BURLINGTON, ON – March 21, 2005 – Pink Elephant is the first organization worldwide to receive accreditation for the delivery of IT Service Management Practitioner Release and Control, a certification course that analyzes the close links between the core ITIL® processes of Change, Release and Configuration Management.
The Netherlands-based Examination Institute for Information Science (EXIN) awarded the accreditation, which is intended to guarantee and promote the quality of ITIL training institutes. EXIN is one of two independent examination bodies responsible for managing the ITIL certification program.
“Pink Elephant has a longstanding relationship with EXIN and is already accredited to provide training for the full ITIL certification program,” says David Ratcliffe, Pink Elephant President and CEO. “We’re thrilled to add this new distinction to our growing list of ‘firsts’ as the global leader in IT management best practices.”
Pink Elephant was involved in number of ITIL firsts, including introducing the framework to North America in 1997. Further, the company was the first in the industry to introduce specialized, role-based certification courses, which provide a more in-depth view of how specific groups of highly interdependent processes should work together.
Pink Elephant’s latest clustered course offering, IT Service Management Practitioner Release and Control, was recently launched on a pilot basis.
IT Service Management Practitioner Release and Control is appropriate for IT managers, process coordinators and service desk staff who already possess the Foundation Certificate In IT Service Management, attainable through Pink Elephant’s ITIL IT Service Management Essentials course.
For more information on IT Service Management Practitioner Release and Control or any other IT certification course available through Pink Elephant, please contact a client care representative at 1-888-273-PINK, or visit http://www.pinkelephant.com.