Employee Compliance A Key Factor For ITIL Process Implementation
Major projects, including ITIL implementations, fail because new processes, procedures and standards are not fully entrenched within an organization’s culture. To completely cement organizational-wide change, new ways of doing business must not only be understood, they must also be adhered to. That’s where employee compliance comes in.
Employee compliance is gaining ground within business culture around the globe. What is employee compliance? Why is important? What are its ties to ITIL process implementation? And, how can it protect your organization? Discover the answers to these questions in a white paper authored by ITSM guru, Troy DuMoulin.
Read the white paper.