It wasn’t a goal for the faint-hearted. It took an epic feat of endurance and human will.

Imagine a grueling 53-hour, 111-mile continuous swim from Cuba to Key West, Florida, across jellyfish- and shark-infested ocean waters—without using a shark cage—and doing this at 64 years old.

Major change and transformations require effective leadership where managers and senior leaders inspire and motivate their teams to achieve higher performance by appealing to their values and sense of purpose to facilitate wide-scale organizational change.

The ITSM community has been well-served for many decades. We know because Pink Elephant played the leading role on the world stage starting the IT service management revolution in the late ‘80s and, until last year, supported and contributed to the various versions of multiple frameworks.

Two outstanding champions of the IT service management industry were recently inducted into Pink Elephant’s IT Service Management Hall of Fame during Pink24 – the 27th Annual International IT Service Management Conference and Exhibition – held at the Bellagio in Las Vegas, March 3-6. These exceptional individuals are Rob England, an internationally recognized thought leader in many areas of IT and business, and Robin Hysick, a highly esteemed senior ITSM consultant and trainer with Pink Elephant.

Are you a seasoned IT service management practitioner and/or industry expert? We’re seeking experienced CIOs, IT directors, IT support managers, network managers, technology planners, ITSM process owners, industry analysts and experts, product and service providers, university business school professors, and management and leadership experts and trainers who have an interest in submitting a proposal to speak at our annual conference.  

This is a not-to-be-missed extraordinary educational experience.

Pink Elephant is thrilled to debut a new series of educational workshops! The PinkMasterClass Series kicks off by offering four highly acclaimed and select half-day individual workshops – based on client feedback (scroll below for examples). Take one master class, or take them all.

Take your ITSM knowledge to new heights!

Our new ITSM framework – integratedITSM™ – introduces a highly practical and real-world body of knowledge for ITSM professionals.

Hot on the heels of a hugely successful Pink24 event last week, we’ve already started to organize Pink25.

Mark your calendars for February 2-5, 2025, Las Vegas at the iconic Bellagio Hotel, which we will turn into Hotel California! Read on…

The ITSM community has been well served for many decades. We know because Pink Elephant played the leading role on the world stage starting the IT service management revolution in the late ‘80s and, until last year, supported and contributed to the various versions of multiple frameworks.

Start planning your spring schedule!

Take a look at our upcoming courses. Click on the course name to access the full description.