The Rise & Re-Integration Of The ERP Empire - Part 3
Context: This series of posts represent a companion white paper I developed based on collaborative research conducted by Pink Elephant and BMC. The goal of this research was related to understanding the adoption of IT Service Management within organizations that support a major ERP suite. The results of this survey...
“High Hopes” For The Program As Well As The Music!
Over the past few years we've had some fun with the theme of our Annual ITSM Conference and 2008 will be no exception with "Another Brick In The Wall".
Sure, that term was made popular by a band called Pink Floyd - a neat coincidence with the name! But when you...
“It Was A Computer Error - Honest!”
So often we hear in the press about a "computer glitch" or a "computer error" causing massive disruption. Rarely, though, do we get a detailed explanation of the cause. It's just so easy to say "computer malfunction" - which was the phrase used today in the LA Times to describe...
Planning Session For The 12th Annual IT Service Management Conference & Exhibition
Today we had another planning session for next February's Conference. Expect to see some updates posted on the Conference web page very soon describing the 2008 keynotes. The keynote sessions are something we're very proud of at Pink. We tend to think a bit out-of-the-box and invite along people who are...
Do We Need CIOs?
I wonder if this is a trend we might start to see.
http://www.itbusinessedge.com/blogs/tve/?p=175
What do you think?
CMDB — Spruce Goose, Death Star Or Answer To World Peace?
The Configuration Management Database (CMDB) represents the impossible juggernaut akin to the famous Spruce Goose. For others, the CMDB represents the Death Star, the ultimate weapon and tool of a dark and insidious master of a strange force bent on strangling the creative energy out of free spirited IT department....