7 Enablers for ITSM Expanded - Organizational Change
Getting People To Actually Follow Process Is A Managed Activity Not Luck! So you have designed a great process, have invested in a slick ITSM tool and paid your consultants for the best advice you could purchase. What makes you think anyone is actually going to follow the new processes...
There’s an “R”, “O” & “I” in RECESSION
Just read an interesting little article in itWorld Canada. They've published some findings from a Forrester Research panel that lists 7 things IT managers can do when finances get tight.
“Recession” - It’s Official!
As if we didn't already know!
Well, the economy is certainly having an effect on many businesses in North America - and Pink is no exception. We've had a few customers delay their plans for education and training, but only a few. At the same time we've noticed an uptick...