The Long Sustained Road To Success Another successful Pink ITSM conference is now a few weeks behind us but we are already hard at work developing the schedule for next year's event. One of the sessions that I am looking forward to delivering next year is a review and...

I suppose it had to happen one day. The BBC has finally caught on to Pink Elephant!

Last week I stayed at the Westin Hotel in Auckland, New Zealand - very nice place. If you've ever stayed at a Westin before you'll know that one of their most popular features is the “Heavenly Bed”. When you think about it, staying in a hotel should be about the...

Here's a copy of the slides from the itSMF Singapore Annual General Meeting today. itSMF_Singapore_March_3.pdf