Our IT Measures Are Not Balanced
What Get's Measured Gets Done & Sometimes What's Measured Is The Only Thing That Gets Done
Over the last few months I have been thinking about what it means to develop meaningful measures for IT Management. Of course this is due in part to the fact that I was working on...
Integrated ITSM Project Plans
Successful ITSM Project Plans Integrate 4 Core and Dependent Work streams It culture and method has a pre-disposition to work in silos and this can often be translated to how we tackle IT Service Management projects. What I have often observed is that separately managed projects with their own project plans...