Practitioner Radio Episode 7 - The IT Service Catalog
Chris Dancy and I Explore The Concept and Practice of “The Service Catalog” The Product Is Not The Totality of Your Service
Show Notes:
Jack Probst Visit
ISO 20000
Service Catalogue
Pink11 Blogs around IT Services
NewScale Software
Touchpaper (LANDesk)
Service Catalogue Classes
How does TROY define a...
Sausage and Standards the Practitioner Radio 6 Look at ISO 20000
Practitioner Radio Episode 6 (Special Edition With Jack Probst) Join Chris, Jack and I as well look at ISO 20000 and the upcoming new release this Spring. Jack Probst Rocks!
Show Notes
Jack Probst
Practitioner Radio Old Episodes
ISO 20000
Troy's Blog
Is it I-ES-OH or EYE-SO? / ISO/IEC 20000
Sausage and...