Practitioner Radio Episode 12 - Demand Management
Not Understanding and Managing Demand results in IT delivering services that do not meet business / customer needs! Join Chris and I as we dive into Demand Management and discuss how it is the Front Door of Value Generation.
Show Notes:
Demand Quote: Al Capone: I am like any other...
Thrilled To Have Nick & Sir Ken Back!
If you look at the program for PINK12 you'll see we've finalized our line-up of keynote speakers. Nick Carr and Sir Ken Robinson have been keynote speakers at Pink's Annual ITSM Conference in the past. They're now part of a very select group of repeat keynotes (in fact Nick Carr...