When Does A Reindeer Look Like An Elephant?

David Ratcliffe, President | December 9, 2011
Remember, our friends at University of Texas Health Science Center are the recipients of the "ITSM Extreme Makeover 2011" project. Well, it seems they really have caught the "extreme" bug. Each year at this time many of the UTHSC staff decorate their offices with scenes representing the holiday season. Check out...

Future of Industry Conferences

The past 2 days I've come across two industry events that impressed me. First there was the 1-day salesforce.com event in New York which broadcast the keynote live via Facebook. Then yesterday I received a notification of next week's UP2011 conference from Cloudcor. This event runs for 5 days, the first...