Ideas For Keynote Speakers At Pink13
We're at that time of year when we have to be decisive about keynote speakers for the Annual Conference. We already have one confirmed, Sally Hogshead, who will talk on the Tuesday morning about how to get others excited about your ideas.
Remember, I have blogged before about the criteria...
Leadership Fun In Mexico
I enjoyed talking to our customers at the opening to the 8th Annual ITSM Conference in Mexico City yesterday. The session kicked off with a short video highlighting leadership qualities demonstrated by recognizable leaders from the past and present. I can't post the video here, but I have included a...
Summer Travels - Mexico, Malaysia, Singapore & Arizona!
Just been reviewing my calendar and realized I have a busy travel schedule over the next few weeks. We have 4 major Pink events in 4 different countries and I'm speaking on the subject of "ITSM Leadership" at each one. Here's the full run down ....
"8th Annual ITSM Conference" in Mexico City...
Practitioner Radio Episode 25 - Communication & Awareness Planning
Communication & Awareness Planning Is The Wind Beneath The Wings of Transformation
Join Chris and I as we discuss the importance of effective communication and awareness planning and how it differs from education and skills based training. Each of these elements being different and critical to your ITSM projects and transformation...