Practitioner Radio 48 - ITSM Roadmap Planning

A Journey Is Best Started When You Know Which Direction You Are Heading And How You Are Going To Get There. The ITSM Continual Improvement Model Asks Several Key Questions

  • What Is the Vision? This Episode
  • Where Are We Now?
  • Where Do We Want To Be?
  • How Do We Get There? This Episode
  • Did We Get There?
  • How Do We Keep The Momentum Going?

This episode deals directly with the the two questions "What Is The Vision & How Do We Get There?" follow the links for the other questions for additional relevant articles and PR Radio shows During today's PR Episode Chris and I Talk with Jack Probst - Principal Consultant at Pink about practical approaches to establish a Roadmap planning considering People, Process, Product and Partner critical success factors.