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The Hitch Hiker's Guide to the IT Galaxy and Beyond
Don't Panic



Troy Dumoulin Photo

Troy DuMoulin, VP, Research & Development

Troy is a leading ITIL® IT Governance and Lean IT authority with a solid and rich background in Executive IT Management consulting. Troy holds the ITIL Expert certifications and has extensive experience in leading IT Service Management (ITSM) programs with a regional and global scope.

He is a frequent speaker at IT Management events and is a contributing author to multiple ITSM and Lean IT books, papers and official ITIL publications including ITIL’s Planning To Implement IT Service Management and Continual Service Improvement.


The Guide

"This blog is dedicated to making sense out of the shifting landscape of IT Management. Just when we thought we had a good handle on managing technology, the job we thought we knew is being threatened by strange acronym’s like ITIL, CMMI, COBIT, ect.. Suddenly the rules have changed and we are not sure why. The goal of this blog is to offer an element of sanity and logic to what can appear to be chaos."

Hitch Hiker's Guide to the Galaxy

"In many of the more relaxed civilizations on the Outer Eastern Rim of the Galaxy, the Hitch Hiker’s Guide has already supplanted the great Encyclopedia Galactic as the standard repository of all knowledge and wisdom, for though it has many omissions and contains much that is apocryphal, or at least wildly inaccurate, it scores over the older more pedestrian work in two important respects.

First, it is slightly cheaper: and secondly it has the words DON’T PANIC inscribed in large friendly letters on its cover."
~Douglas Adams


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Tuesday, February 11, 2014

PR 54 - Its A Connected World - Internet Of Things

Becoming Nodes On The Network Of Connected Devices

Welcome to the launch of Practitioner Radio 2.0! Chris and I have been doing this Podcast for over three years on subjects related to IT Governance and Management Practices. However, as the world of Information Technology becomes even more embedded in our daily lives it only makes sense in this Podcast to expand our conversation and coverage to a wider field of observation and commentary.

We live in a connected world where according to a recent UN Study “More people have cell phones than toilets.”  From this context we need to address the the emerging trends and buzz words such as BYOD, Consumerization of IT, Wearable Tech, Imperceptible Tech and the current reality of individuals connected via devices 24x7 to the Internet of Everything. We are now integrated into the Matrix and perhaps soon into the Borg Collective.

What is true is that while we may put up a feeble resistance, declare the right to unplug, it seems like we face an inevitable invasion. Technology is becoming integrated and literally embedded into every aspect of our lives. While we, or our parents may choose to resist these trends this option will not even occur to our children.

In this respect there are many subjects and perspectives we need to explore about how this will impact the lives and careers of IT professional who make their living developing and supporting technology services.
Join Chris and I as we discuss the implication of a “Connected World”

Show Notes:

Cognition Spark Of The Week “When you’re connected to everything, everything can seem connected. Confusing those things is dangerous.” ~Joshua Topolsky

Troy’s and Chris’s Thoughts What Are Yours?

“As connected as we are with technology, it’s also removed us from having to have human connection, made it more convenient to not be intimate.” ~Sandra Bullock

To subscribe to Pink’s Podcasts on iTunes 

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Posted by Troy DuMoulin on 02/11 at 04:21 PM
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Don't Panic

Friday, February 07, 2014

Practitioner Radio 53 - Top Shows For 2013

Looking Back Gives Us Perspective On How To Move Forward

As we move rapidly into a new year it is always interesting and instructive to look back at the year just finished. Doing so helps us to understand what were the top listened to shows and speculate about what that tells us about the future.

In this podcast Chris and I review the top 5 shows in accumulated listeners and comments and discover that there does seem to be a general theme emerging around a need to understand “Context, Dependancy and Inter-Relationships.” This is not surprising in respect to the current focus on collaboration espoused by the DevOps movement and the world focused on The Internet of connected Everything.

If there has ever been a time to close the Data-Information-Knoweldge-Wisdom Gap (DIKW) it is certainly now. Which gives us an excellent platform to close down 2013 and look forward to a new world and fresh perspective with the launch of Practitioner Radio 2.0 announced at the end of this show.

Join Chris and I as we take a stroll through the recent past.


Show Notes:

Troy’s Thunderbolt Tip: “2013 Was the year where many companies realized that the various silos in IT need to work together to realize common goals using integrated practices. There is no I in Team”

Announcement: Practitioner Radio 2.0, bridging the gap between data and wisdom. With you hosts Troy DuMoulin VP, Research, Innovation & Product for Pink Elephant and Chris Dancy, Data Exhaust Cartographer and Enterprise Apopheniac,  Exploring the technology nuances of our connected world.

“Looking back at my life’s voyage, I can only say that it has been a golden trip.” ~Ginger Rogers

To subscribe to Pink’s Podcasts on iTunes 

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Posted by Troy DuMoulin on 02/07 at 01:36 PM
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