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Don't Panic



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Troy DuMoulin, VP, Research & Development

Troy is a leading ITIL® IT Governance and Lean IT authority with a solid and rich background in Executive IT Management consulting. Troy holds the ITIL Expert certifications and has extensive experience in leading IT Service Management (ITSM) programs with a regional and global scope.

He is a frequent speaker at IT Management events and is a contributing author to multiple ITSM and Lean IT books, papers and official ITIL publications including ITIL’s Planning To Implement IT Service Management and Continual Service Improvement.


The Guide

"This blog is dedicated to making sense out of the shifting landscape of IT Management. Just when we thought we had a good handle on managing technology, the job we thought we knew is being threatened by strange acronym’s like ITIL, CMMI, COBIT, ect.. Suddenly the rules have changed and we are not sure why. The goal of this blog is to offer an element of sanity and logic to what can appear to be chaos."

Hitch Hiker's Guide to the Galaxy

"In many of the more relaxed civilizations on the Outer Eastern Rim of the Galaxy, the Hitch Hiker’s Guide has already supplanted the great Encyclopedia Galactic as the standard repository of all knowledge and wisdom, for though it has many omissions and contains much that is apocryphal, or at least wildly inaccurate, it scores over the older more pedestrian work in two important respects.

First, it is slightly cheaper: and secondly it has the words DON’T PANIC inscribed in large friendly letters on its cover."
~Douglas Adams


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Friday, April 25, 2014

PR 56 - IT Asset Management

Effectively Managing The Asset Lifecyle From Procure To Retire

Introducing George Spalding Executive VP Pink at Elephant as the new host of Practitioner Radio as we look at the importance and responsibilities of IT Asset Management and how it differs from but also complements IT Service Management.

In the podcast George and I discuss some of the financial and legal drivers for doing a decent job of tracking and managing IT Assets. However the strategic perspective can be gained from understanding the definition of Stakeholder Value as described by COBIT 5. From a Governance view point Value is delivered by accomplishing 3 core tasks 1) Benefit Realization, 2) Risk Mitigation and 3) Resource Optimization. IT Asset Management can be clearly tied to all three in that to deliver stakeholder benefit IT Assets need to be implemented and managed effectively to ensure sustained business value generation. Risk Mitigation is accomplished by ensuring that the organization is not put in a position of liability or financial penalty by being out of compliance with legal and contractual obligations based on signed license agreements. Finally IT Asset Management supports the goals of Resource Optimization through the intentional stewardship of the business resources under the management of the IT organization. Without this laser focus on managing the assets under the care of the IT Function significant resources are wasted and often go un-accounted for.

Regardless of your organization’s interest in best practice frameworks you are responsible to track, manage and report on the assets under your care. That being the case, the maturity of the IT Asset Management practice in most organizations is in sad shape. For these and many other reasons Asset Management is a critical topic requiring attention, investment and improvement.

Join George and I on this podcast as we explore this important topic and announce new IT Asset Management courses and certifications from Pink Elephant.

Show Notes:


Troy’s and George’s Thoughts What Are Yours?

“Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and you can leverage that knowledge.” ~Harvey Mackay

To subscribe to Pink’s Podcasts on iTunes

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Posted by Troy DuMoulin on 04/25 at 11:08 AM
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Don't Panic

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