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Troy DuMoulin, VP, Research & Development

Troy is a leading ITIL® IT Governance and Lean IT authority with a solid and rich background in Executive IT Management consulting. Troy holds the ITIL Expert certifications and has extensive experience in leading IT Service Management (ITSM) programs with a regional and global scope.

He is a frequent speaker at IT Management events and is a contributing author to multiple ITSM and Lean IT books, papers and official ITIL publications including ITIL’s Planning To Implement IT Service Management and Continual Service Improvement.

 

The Guide

"This blog is dedicated to making sense out of the shifting landscape of IT Management. Just when we thought we had a good handle on managing technology, the job we thought we knew is being threatened by strange acronym’s like ITIL, CMMI, COBIT, ect.. Suddenly the rules have changed and we are not sure why. The goal of this blog is to offer an element of sanity and logic to what can appear to be chaos."


Hitch Hiker's Guide to the Galaxy

"In many of the more relaxed civilizations on the Outer Eastern Rim of the Galaxy, the Hitch Hiker’s Guide has already supplanted the great Encyclopedia Galactic as the standard repository of all knowledge and wisdom, for though it has many omissions and contains much that is apocryphal, or at least wildly inaccurate, it scores over the older more pedestrian work in two important respects.

First, it is slightly cheaper: and secondly it has the words DON’T PANIC inscribed in large friendly letters on its cover."
~Douglas Adams

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Friday, May 16, 2014

PR 57 – The Power Of Simulations For Experiential Learning

Some Times You Have To See & Experience It To Believe & Understand

If you are like me I learn best by seeing and getting hands on with the subject matter or concepts I am in the process of learning. In fact according to learning style research technically inclined people often learn best through visual and experiential learning approaches vs auditory styles. This being the case we need to look carefully at how use case simulations can be leveraged to achieve individual and corporate learning objectives. 

In this session George and I explore the power and use of Simulations as a tool to change attitudes and behaviours as well as being a key learning tool. Of course it is an added bonus if we can have a good time while achieving our learning objectives. In this context we also discuss two GamingWorks Simulations Pink uses as part of our Education and Training portfolio.

Show Notes:


Troy’s and George’s Thoughts What Are Yours?

““Don’t learn to do, but learn in doing.” ~ Samuel Butler

To subscribe to Pink’s Podcasts on iTunes 

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Don't Panic

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