Practitioner Radio 37 Portfolio Mgmt. Trains, Tunnels and Plate Spinning

Managing The IT Service Portfolio Can Sometimes Feel Like Spinning Plates The only constant in the universe is Change! This is certainly true when we look at managing the incoming business Demand for IT Services. The question then becomes how do we effectively manage the volume of change through the value stream of "Demand, Plan, Build Run". The answer is not very well if we organize and manage this value stream as separate IT disciplines and practices which is the reality for most organizations today. Rather than focusing on establishing an operating model that looks at the full supply chain flow most organizations will optimize these three areas as individual silos with very tenuous connections. Join Chris and I as we speak to our guest speaker Jack Probst about the concept of an IT Factory and the critical nature of an IT operating Model.

Show Notes:

  1. Jack: Itsmf USA President Elect for 2014
  2. Plan, Build, Run — define who does what
  3. Ep19: The Strategic Role of The IT Operating Model
  4. Plate-spinning in IT
  5. Theory of constraints
  6. Add a valve! Resource management
  7. See Ep32 for Project management
  8. Trains rushing toward a tunnel — need a good switcher
  9. Jack's session at Pink13 ‘IT as a factory' Tuesday 4.35pm
  10. Ep18 — Lean, TOC and Six Sigma
  11. Chris and Troy at Pink13, Monday 7.15am
  12. 2013 - year of gratitude

Jack's Thunderbolt Tip of the Day: Think about service lines! Troy's Chris's and Jack's Thoughts What Are Yours? On the importance of Project Management Operations keeps the lights on, strategy provides a light at the end of the tunnel, but project management is the train engine that moves the organization forward. Joy Gumz To subscribe to Pink's Podcasts on iTunes

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Comments

Just listened to this episode.  Still good, even 7 months after the fact.  The podcast mentioned Jack’s “IT as a Factory” presentation at Pink 13.  I wasn’t able to attend that, but did find an equivalent podcast on Tomorrow’s Future Today.  Yea!  Was there any provision for recording and publishing the talks so they’re available after the conference?  Some look very interesting.

Thanks for any help

Alan Prochaska | September 23, 2013 at 11:49am

Hello Alan, I am glad you liked the episode. Unfortunately, the Pink13 sessions are not available outside of the show attendance. However, additional content you may be interested in is the link in the show notes to Episode 19 and also Episode 13 on Portfolio Mgmt. http://blogs.pinkelephant.com/index.php?/troy/practitioner_radio_episode_13_-_service_portfolio_management/

Troy DuMoulin, VP Research & Development | September 23, 2013 at 12:22pm

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