PR 68 - DevOps, ITSM Release & Aviation Best Practices

What Aviation Practices Can Teach Us About Landing High Volume Release's In Production Without Failure One of the main challenges IT Organizations face is how to release updates to the production environment in an accelerated but yet safe manner. The opportunity and challenge of DevOps is how to accomplish both both goals of (speed and safety). In today's PR Radio episode George and I speak with our guest J. Paul Reed about what the Aviation Industry can teach us about how to do exactly this! Join Paul, George and I as we discuss how DevOps, ITIL®️ Release & Deployment and Change Management can successfully be integrated based on these principles Show Notes

  • Guest: J. Paul Reed
  • Release Engineer - now called DevOps
  • DevOps Case Studies: DevOps in Practice
  • Case Studies: Nordstrom and Texas.gov
  • DevOps typically starts with a “Crater Event"
  • Release Engineering and the aviation term - “An Approach Procedure”
  • Release Engineers as Air Traffic Control and Developers as Pilots
  • FAA - Air Traffic Management - Local and National (ITSM / ITIL Connections)
  • FAA: Minimum Equipment List (MMEL)
  • (MMEL) similar to ITIL Release & Deployment production assurance requirements
  • DevOps, Release vs Deployment and Change Management
  • The role of Release Engineering changing based on the focus on flow and automation of continuous delivery
  • Breaking down silos and increasing flows through DevOps cross functional teams
  • Release ensures that Non-Functional as well as Functional / Feature User Stories
  • Minimal Equipment List vs Minimum Viable Product
  • The Checklist Manifesto as an effective control
  • Release Deployment / Continuous Delivery and Naval Pilots

DevOps In Practice http://www.oreilly.com/webops-perf/free/devops-in-practice.csp George's, Paul's and Troy's Thoughts What Are Yours
“Three reasons problems are inevitable; first, we live in a world of growing complexity and diversity; second, we interact with people; and third, we cannot control all the situation we face.” ~jose John C. Maxwell
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