PR 69 Using Lean Kaizen Improvement Across The Enterprise

Developing a Strategic Advantage As A Learning Organization Comfort and contentment with the Status Quo is a slow but sure path to obscurity, irrelevance and obsolescence. As the 2nd law of Thermo Dynamics teaches us the moment we stop inserting new energy into a system balanced with a healthy dose of discontentment and curiosity with our current state we begin the long slow slide of Entropy. Organizations which fight this slow fade to black encourage and develop a culture focused on continual improvement or in lean words establish a learning / kaizen mindset. This core Lean principle is at the heart of recent developments in the IT industry related to Agile and now DevOps principles. Join George, Damon and I as we discuss the concept of a Kaizen or Learning Organization and how developing a Kazien mindset is a critical element for every organization wishing to remain relevant. Show Notes
  • Guest: Damon Edwards co-founder of DTO Solutions
  • Damon Edwards Twitter: @damonedwards
  • Kaizen Event Definition - Incremental Continual Improvement
  • Kaizen Mindset vs a Kaizen Event / Techniques (Learning how to fix yourself as a company)
  • Kaizen Mindset as a Learning Enterprise provides a strategic advantage
  • Troy's funny Kaizen story - Home Life - No Zen in the Den!
  • The best organizations have a mindset of continual improvement as part of their culture
  • Daily Kaizen vs a Kaizen Event (A Kaizen Lens)
  • Improvements should not be isolated without a system context
  • Theory of constraints teaches us about the challenge of isolated improvements
  • Kaizen Thinking = System Thinking
  • Understanding the focus on both Value and Flow
  • Quality Focused - Jidoka (Making Problems Visible)
  • IT struggles with Silos
  • Structure can often get in the way of Flow
  • Structural / Silo Culture is a management created problem and opportunity
  • DevOps (Solution or the Outcome)?
  • DevOps is a really just a label around a set of problems and set of solutions (Faster / Higher Quality)
  • DevOps is really just about Business and IT Alignment issue of Demand and Supply issues
  • Theory of Constraints (TOC) is critical to improve flow
  • DevOps came from a conference in 2009 (Origins)
  • DevOps and ITSM have several goals in common
  • DevOps is not just a tool or a rebranded Release Team
  • DevOps and Lean are Learning Mindsets vs frameworks
  • Creating new silos & dysfunctions with Bi-Model structures
George's, Damon's and Troy's Thoughts What Are yours? “Progress is impossible without change; and those who cannot change their minds cannot change anything.” - George Bernard Shaw
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