Practitioner Radio Episode 8 - Financial Management

Your Money For Nothing and Your IT For Free Chris Dancy and I Explore Everyone's Favorite Topic - Money!!

 

Troy's Thunder Bolt Tip of The Day: The day you began your ITSM journey you began the march down a path that will inevitably lead you to a customer requirement to do service based costing. Show Notes:

  • Technology Panel
  • Financial Management Article (Troy)
  • Canadian Money
  • Service based Costing vs Vendor Accounts Payable Process
  • Service Based Cost Model
  • Recovery is a nice way of Chargeback
  • The Nile
  • Mixed Supplier Model, the cloud doesn't change this!
  • The IT Accounting Group
  • Contact Management, found in Procurement
  • Each Manager does their OWN contract management
  • Service Catalog Podcast
  • When do you start having the COST discussions?
  • Service Asset
  • The PRODUCT is NOT the full extent of the SERVICE
  • Cost Center Accounting
  • Is IT a cost center?
  • You've been given the latitude to NOT be transparent; you are STILL a cost center.
  • Is there a difference between and invoice and getting budget!

Chris And Troy's Thoughts What Are Yours? “This planet has - or rather had - a problem, which was this: most of the people on it were unhappy for pretty much of the time. Many solutions were suggested for this problem, but most of these were largely concerned with the movements of small green pieces of paper, which is odd because on the whole it wasn't the small green pieces of paper that were unhappy. ~Douglas Adams To subscribe to Pink's Podcasts on iTunes

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