Practitioner Radio Episode 14 - Supplier Management

Every organization uses a mixed supplier model to deliver services. How well we integrate our adopted value chain family members is a critical success factor for business value generation. An organization's sourcing strategy is a key output of their Service Strategy processes. Being able to execute on this strategy successfully is critical to business success not to mention service delivery harmony. Join Chris and I as we dive into the challenges and critical success factors of Supplier Management to understand that it is much more than just procurement!

 

Show Notes:

  • Triskaidekaphobia
  • Service Portfolio Management Episode 13
  • All 14 Episodes of practitioner Radio
  • MIXED SUPPLIER MODELS ARE NOT NEW
  • Integrating Suppliers Into Process Governance
  • Supplier Managers and Olympic Hockey
  • Brother from another mother
  • Just say no to the term “Outsource”!
  • Talk to the Hand
  • Service Strategy defines this part of the process, as in WHO does this piece of work
  • Out-tasking vs. Outsourcing — TASKS inside my value chain
  • Service owners, Supplier management group are both groups that make decisions on out-tasking
  • The “C” word — Cloud
  • What were we out-tasking BEFORE the cloud?
  • Service Asset = Part Resource and Capability
  • Procurements Job is to beat your supplier to a pulp, but is this good for business?
  • Involving our sourcing partners IN the business process model
  • Hollywood prenups and the mixed supplier Model
  • Does process maturity make a difference when picking a supplier?
  • Just because you speak Spanish as a second language doesn't mean you can make a burrito.
  • The difference between bridging suppliers to your systems or BRINGING them INTO your processes
  • Where do BRM people get their skills?

Troy's Thunder Bolt Tip of The Day: The Role of Supplier Manager is to establish and manage relationships with trusted suppliers in such a way that they contribute positively to your overall service goals. Troy's and Chris's Thoughts What Are Yours? “A learning experience is one of those things that says, 'You know that thing you just did? Don't do that.”? Douglas Adams, The Salmon of Doubt To subscribe to Pink's Podcasts on iTunes

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